Sales Policy
Effective Date: December 31, 2024
At FireHato, we are committed to providing our customers with the best shopping experience. This Sales Policy explains the terms under which you purchase products from our site.
1. Order Acceptance
- All orders placed through our website are subject to acceptance.
- FireHato reserves the right to refuse or cancel orders at any time.
2. Pricing & Payment
- All prices listed on our website are in USD and are subject to change without notice.
- We accept major credit cards, PayPal, and other payment methods as available at checkout.
3. Product Availability
- Product availability is subject to change without notice.
- If an item becomes out of stock after an order is placed, we will notify you immediately and provide options such as backorders or full refunds.
4. Shipping & Delivery
- Shipping charges are calculated at checkout.
- Delivery times may vary based on your location.
- We are not responsible for delays caused by third-party couriers.
5. Returns & Refunds
- Customers can return products within 30 days of purchase.
- Products must be unused and in original condition for a refund.
- Refunds will be processed to the original payment method within 7-10 business days.
6. Customer Service
- Our customer service team is available to assist you with any inquiries or concerns.
- Please contact us at info@firehato.com or (636) 887-0041 for support.
7. Changes to Policy
- FireHato reserves the right to modify this Sales Policy at any time.
- Any changes will be posted on this page with the updated effective date.
- Street: 8131 Peine Lakes Dr Wentzville, Missouri
Phone number: (636) 887-0041
Email: info@firehato.com
Website: firehato.com