Payment Policy

Effective Date: December 31, 2024

At FireHato, we prioritize secure and smooth transactions for all of our customers. This Payment Policy outlines how we process payments, including accepted methods, security measures, and billing details.

1. Payment Methods We accept a variety of payment methods to ensure convenience for our customers:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Google Pay, Apple Pay, and other third-party payment systems
  • Bank Transfers (for large orders or business purchases)

2. Payment Security We use industry-standard encryption and security protocols (SSL) to ensure that all payment data is transmitted securely. Your information is never stored on our servers after the transaction is completed. We work with reliable third-party payment processors to safeguard your sensitive information.

3. Order Processing & Authorization Once you place an order, we begin processing it immediately. The order will not be shipped until payment has been successfully processed. If there is any issue with the payment authorization or security verification, we will contact you via the provided contact details.

4. Pricing & Currency All prices listed on our website are in U.S. Dollars (USD). While we strive to ensure accurate pricing, FireHato reserves the right to modify product prices at any time without prior notice. If an error occurs in pricing after your order has been placed, we will notify you and offer you the option to confirm or cancel your order.

5. Taxes & Duties Sales tax is applicable based on your shipping address and will be calculated at checkout. For international orders, customers are responsible for any customs duties, taxes, or fees required by the destination country.

6. Billing Information The customer is responsible for providing correct billing information. Incorrect billing details may cause delays in processing or shipping. Please ensure that your payment method has sufficient funds and is up-to-date.

7. Order Cancellations Once an order is processed, it cannot be canceled. However, if you need to make any changes to your order, please contact us immediately at info@firehato.com. We will do our best to accommodate your requests before the order is shipped.

Street: 8131 Peine Lakes Dr Wentzville, Missouri
Phone number: (636) 887-0041
Email: info@firehato.com
Website: firehato.com